For winning customers
AI adoption planner
Pick a customer, size the time an agent gives back, prepare for the objections, and copy a pilot proposal.
Hours given back / month
~94
Net value / month
€2,690
Gross value / month
€3,290
Payback
3.0 mo
Pays back inside six months: an easy yes for most budget holders.
Objections you'll hear
- "Our data can't leave the EU."
- Run on an EU region or EU-hosted provider, sign a DPA, and keep a record of what data each tool can read. Start with data you already share with your SaaS vendors.
- "What if it gets it wrong?"
- In the pilot it only drafts; a person approves every action that changes anything. We measure its error rate on your real cases before giving it more room.
- "My team will think it's replacing them."
- Pick the task they like least, have two of them shape the pilot, and count hours given back, not headcount. The people who use it decide whether it continues.
- "We tried a chatbot and it was useless."
- This one is wired into your actual systems with a narrow job and a success number agreed up front. If it misses the number after two weeks, we stop.
proposal.md
# Pilot proposal: E-commerce support team **Use case:** Draft replies to order and refund tickets from order data; agents edit and send. **Why now:** 6 people spend about 12 hours a week each on answering repeat order and refund tickets. ## Expected value - Hours given back per month: ~94 - Value per month: €3,290, minus €600 running cost = €2,690 - Payback on €8,000 setup: 3.0 months ## Two-week pilot - Week 1: sit with the team, connect read-only, agent drafts only. - Week 2: two people use it daily; every action needs their approval. - Success metric: Median handling time per ticket, and customer satisfaction. Agreed before we start; if we miss it, we stop.